CBD INFORMATION

CBD (short for Cannabidiol) is a naturally occurring, non-psychoactive compound found in the cannabis plant that has been found by many clinical research studies to provide relief for over 50 health conditions.

CBD, conversely, is the second most popular and prevalent cannabinoid in Cannabis, is non-psychoactive, and can actually lessen the effects of THC. Non-psychoactive meaning, by itself, it does not affect the mind or cause a traditional “high” or intoxication like cannabis or THC provides, and according to the World Health Organization, “In humans, CBD exhibits no effects indicative of any abuse or dependence potential…. To date, there is no evidence of public health-related problems associated with the use of pure CBD.”

With CBD being a safe and non-addictive substance, recent clinical studies and countless testimonials from users have confirmed CBD’s therapeutic effects and properties.

With many people looking for alternatives to addictive pharmaceuticals with harsh side effects, CBD can provide relief for chronic pain, anxiety, inflammation, depression, and many other conditions.

Yes, CBD derived from the hemp plant (a cousin to the cannabis plant with a very low amount of THC) is currently legal in the United States and you can find our CBD hemp oil across our store.

Yes, you can ingest our Natural CBD products directly. Many customers will take about one milligram at a time and hold the liquid under their tongue for 30 seconds, and then swallow.

Everyone is different and there is no “one size fit all” when it comes to CBD dosage and serving size. Depending on the person and the desired result, a CBD dosage can range from one milligram to a few hundred milligrams. It is recommended to start with a small amount and gradually increase until you experience the desired result.

It is recommended to start with a small amount and gradually increase until you experience the desired result.

All our products list a serving size as twenty-five milligrams of Pure CBD and so each one of our premium bottles indicates how many milliliters are required to reach that level. It comes with a calibrated dropper with quarter milliliter increments for precise measurements.

Our CBD products are legally available in all 50 States.

No doctor recommendations or medical cannabis cards are needed.

You must be over the age of 21 to purchase or use our products.

ORDER INFORMATION

All domestic residential orders will be shipped UPS Ground which normally takes between 1-5 business days depending on your location (although we cannot always guarantee their delivery times), unless another shipping option is selected for faster delivery, which will normally arrive in 1-2 business days to most locations.

All Military/PO Box/Alaska/Hawaii orders may be shipped USPS Priority Mail. All USPS shipping charges will be calculated by The Health Superstore Company and added to the order.

Any address changes, cancellations or delivery interceptions to processed orders will incur a $10.00 charge. All orders returned to The Health Superstore Company due to an incorrect address or order cancellation will be subject to a $10.00 charge and a 10% restocking fee.

At MyTherapy CBD, we focus on providing the best service and speed so that our customers get their products as quick as possible. In addition to our multiple shipping options, we utilize our 7 nationwide distribution warehouses (soon to be 8!) to get your order picked and shipped as fast as possible, in the most efficient manner.

We do offer Same-Day Shipping (meaning the orders are shipped out of our warehouse on the same day as ordered) at no extra cost if the order is placed by 1PM EST if shipped from our Eastern distribution center, or 1PM PST if shipped from our Western distribution center. We will always ship from the closest distribution center possible, however cannot always guarantee that due to inventory levels at each distribution center. There may be odd cases where there may be a day delay in processing, however this does not happen often. 

MyTherapy CBD offers a 14-Day Return Policy on Unopened and Unused products. If you wish to return a certain product, you must contact usor complete our Request a Return form to obtain an RA # (Return Authorization Number). No returns are permitted without a valid RA #.

The following information will be required to obtain an RA #:

    • Invoice number
    • Product description, item # and quantity
    • Dates of purchase (All returns must be must be within 14 days of purchase)
    • Reason for return (Damage, incorrect, customer error, etc.)

Once a return request is approved, an RA # will be issued to the customer normally within 36-72 hours.

It is required for the RA # to be marked on the outside of the returned boxes. Packages without a valid RA # clearly marked on the packages will be refused and a refund will not be issued.

All returns must be mailed within 15 days from when customer receives RA #.
Customers are responsible for shipping charges on products being returned due to customer error or dissatisfaction with product purchased.

In the event of missing or damaged products, MyTherapy CBD must be contacted within 24 hours of receiving the product.

No COD returns will be accepted.

A 10% restocking fee will be applied to all customer returns.

Returned merchandise must not be marked in any manner and must be in a resalable condition. Any opened or used products are not eligible for return.

Closeout and Discontinued items may not be returned.

No Cash refunds given on returns.

We currently ship our products to customers at the age of 21 or over within the United States of America.

Availability of all inventory is not always guaranteed. Customers will be notified via email regarding any out-of-stock products once reported by our shipping team.

Due to our distribution network of 7+ warehouses across the nation, there are possibilities of split shipments in the event an order cannot be shipped complete from one warehouse, though we do work to minimize these cases.

We do not offer order cancellations once the order has been placed as the order is sent to our distribution center quickly so that we can service our customers’ orders as efficiently and quickly as possible.